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	<title>Steam Catapult &#187; Musings memories and observations</title>
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	<description>Launching Innovation</description>
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		<title>Spook Country</title>
		<link>http://steamcatapult.com/2011/12/31/spook-country/</link>
		<comments>http://steamcatapult.com/2011/12/31/spook-country/#comments</comments>
		<pubDate>Sun, 01 Jan 2012 00:48:15 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Business and Entrepreneurship]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Musings memories and observations]]></category>

		<guid isPermaLink="false">http://steamcatapult.com/?p=2827</guid>
		<description><![CDATA[Spook Country 
I finished reading William Gibson’s Spook Country this week. Took a while to get into it, but the second half of the book had me hooked. Not a whole lot happens in Spook Country, though, as (spoiler alert) this negative commenter on the Powell&#8217;s Books site notes. Something else that commenter mentioned was [...]


Related posts:<ol><li><a href='http://steamcatapult.com/2011/12/26/anti-buzz/' rel='bookmark' title='Permanent Link: Anti-Buzz'>Anti-Buzz</a> <small>From William Gibson&#8217;s Spook Country, p. 83 of the G.P....</small></li>
<li><a href='http://steamcatapult.com/2011/07/01/updates-for-7-01-2011/' rel='bookmark' title='Permanent Link: Updates for 7.01.2011'>Updates for 7.01.2011</a> <small>Portfolio Armor update I met with the finance Ph.D. who...</small></li>
<li><a href='http://steamcatapult.com/2011/07/06/me-in-the-ft/' rel='bookmark' title='Permanent Link: Me in the FT'>Me in the FT</a> <small>The Financial Times published this letter of mine today: From...</small></li>
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			<content:encoded><![CDATA[<div id="attachment_2835" class="wp-caption aligncenter" style="width: 622px"><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-GWB2.jpg"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-GWB2.jpg" alt="" title="A GWB" width="612" height="816" class="size-full wp-image-2835" /></a><p class="wp-caption-text">The road ahead (The GWB heading toward the mainland. Taken today).</p></div>
<p><strong>Spook Country </strong></p>
<p>I finished reading William Gibson’s<a href="http://www.williamgibsonbooks.com/books/spook.asp"> Spook Country</a> this week. Took a while to get into it, but the second half of the book had me hooked. Not a whole lot happens in Spook Country, though, as (spoiler alert) <a href="http://www.powells.com/Comments/View/ChrisBradley">this</a> negative commenter on the Powell&#8217;s Books site notes. Something else that commenter mentioned was that Gibson had to write the book due to some contractual obligation. Spook Country isn&#8217;t Gibson&#8217;s best work, which, in a way, makes his achievement more impressive: Gibson grinding it out is still pretty good. </p>
<p><strong>Anti-Buzz again</strong></p>
<p>The bit about <a href="http://steamcatapult.com/2011/12/26/anti-buzz/">anti-buzz</a> in the book made me think of the press Portfolio Armor got this year (none). I corresponded with and spoke by phone with a reporter at a major business newspaper, who may write about it next year. Or not. I responded to some relevant <a href="http://helpareporter.com/">HARO queries</a> too. Nothing. But that&#8217;s cool. I really haven&#8217;t played the game well. And I stopped playing altogether a few months ago. I&#8217;ve been spending more time working on adding capabilities to PA than hyping it. Looking forward to unveiling some new stuff in 1st Quarter. </p>
<p>Happy New Year. </p>


<p>Related posts:<ol><li><a href='http://steamcatapult.com/2011/12/26/anti-buzz/' rel='bookmark' title='Permanent Link: Anti-Buzz'>Anti-Buzz</a> <small>From William Gibson&#8217;s Spook Country, p. 83 of the G.P....</small></li>
<li><a href='http://steamcatapult.com/2011/07/01/updates-for-7-01-2011/' rel='bookmark' title='Permanent Link: Updates for 7.01.2011'>Updates for 7.01.2011</a> <small>Portfolio Armor update I met with the finance Ph.D. who...</small></li>
<li><a href='http://steamcatapult.com/2011/07/06/me-in-the-ft/' rel='bookmark' title='Permanent Link: Me in the FT'>Me in the FT</a> <small>The Financial Times published this letter of mine today: From...</small></li>
</ol></p>
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		<item>
		<title>Emergent Properties</title>
		<link>http://steamcatapult.com/2011/12/30/emergent-properties/</link>
		<comments>http://steamcatapult.com/2011/12/30/emergent-properties/#comments</comments>
		<pubDate>Sat, 31 Dec 2011 01:23:36 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Business and Entrepreneurship]]></category>
		<category><![CDATA[History]]></category>
		<category><![CDATA[Investing]]></category>
		<category><![CDATA[Musings memories and observations]]></category>
		<category><![CDATA[Short Selling]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[hedging]]></category>
		<category><![CDATA[Portfolio Armor]]></category>
		<category><![CDATA[SHLD]]></category>

		<guid isPermaLink="false">http://steamcatapult.com/?p=2820</guid>
		<description><![CDATA[Seeking Alpha published an article of mine touching on this earlier this week, but the tweet below and the chart that follows it illustrate the tl; dr version. Portfolio Armor was designed to help investors hedge, but other uses for it have emerged. One is as a warning flag for investors in securities with high [...]


Related posts:<ol><li><a href='http://steamcatapult.com/2011/04/06/hedgingthenasdaq/' rel='bookmark' title='Permanent Link: Hedging the NASDAQ 100'>Hedging the NASDAQ 100</a> <small>An excerpt from my latest Seeking Alpha on hedging: In...</small></li>
<li><a href='http://steamcatapult.com/2011/08/04/for-the-refrigerator-door/' rel='bookmark' title='Permanent Link: For the refrigerator door'>For the refrigerator door</a> <small>The first quote below is from an e-mail I received...</small></li>
<li><a href='http://steamcatapult.com/2011/03/24/hedging-against-the-bursting-of-internet-bubble-2-0/' rel='bookmark' title='Permanent Link: Hedging against the bursting of Internet Bubble 2.0'>Hedging against the bursting of Internet Bubble 2.0</a> <small>I had the pleasure of meeting Jesse Middleton, co-founder of...</small></li>
</ol>

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			<content:encoded><![CDATA[<p>Seeking Alpha published an <a href="http://seekingalpha.com/article/316242-a-warning-sign-that-might-help-you-avoid-the-next-sears">article</a> of mine touching on this earlier this week, but the tweet below and the chart that follows it illustrate the tl; dr version. Portfolio Armor was designed to help investors hedge, but other uses for it have emerged. One is as a warning flag for investors in securities with high optimal hedging costs. </p>
<p>I noted that warning for investors in Sears (SHLD) in this tweet on December 18th:</p>
<blockquote class="twitter-tweet"><p>Looks like a red flag for $SHLD longs. MT @<a href="https://twitter.com/portfolioarmor">portfolioarmor</a> Hedging Bruce Berkowitz <a href="http://t.co/zZMRqkNX" title="http://stks.co/1avF">stks.co/1avF</a> $AIG $BAC $C $BAM $CIT $BRK.B $JOE</p>
<p>&mdash; David Pinsen (@dpinsen) <a href="https://twitter.com/dpinsen/status/148456407728005120" data-datetime="2011-12-18T17:35:40+00:00">December 18, 2011</a></p></blockquote>
<p><script src="//platform.twitter.com/widgets.js" charset="utf-8"></script></p>
<p>And then on Tuesday of this week, SHLD fell out of bed, dropping 27% in one day on news that the company was closing 100+ stores following awful Christmas season sales. </p>
<div id="attachment_2821" class="wp-caption aligncenter" style="width: 490px"><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-SHLD-C.jpg"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-SHLD-C.jpg" alt="" title="A SHLD C" width="480" height="320" class="size-full wp-image-2821" /></a><p class="wp-caption-text">The left side of this chart reminds me of the rock in Close Encounters</p></div>


<p>Related posts:<ol><li><a href='http://steamcatapult.com/2011/04/06/hedgingthenasdaq/' rel='bookmark' title='Permanent Link: Hedging the NASDAQ 100'>Hedging the NASDAQ 100</a> <small>An excerpt from my latest Seeking Alpha on hedging: In...</small></li>
<li><a href='http://steamcatapult.com/2011/08/04/for-the-refrigerator-door/' rel='bookmark' title='Permanent Link: For the refrigerator door'>For the refrigerator door</a> <small>The first quote below is from an e-mail I received...</small></li>
<li><a href='http://steamcatapult.com/2011/03/24/hedging-against-the-bursting-of-internet-bubble-2-0/' rel='bookmark' title='Permanent Link: Hedging against the bursting of Internet Bubble 2.0'>Hedging against the bursting of Internet Bubble 2.0</a> <small>I had the pleasure of meeting Jesse Middleton, co-founder of...</small></li>
</ol></p>
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		<item>
		<title>Anti-Buzz</title>
		<link>http://steamcatapult.com/2011/12/26/anti-buzz/</link>
		<comments>http://steamcatapult.com/2011/12/26/anti-buzz/#comments</comments>
		<pubDate>Tue, 27 Dec 2011 00:15:46 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Musings memories and observations]]></category>
		<category><![CDATA[William Gibson]]></category>

		<guid isPermaLink="false">http://steamcatapult.com/?p=2812</guid>
		<description><![CDATA[From William Gibson&#8217;s Spook Country, p. 83 of the G.P. Putnam&#8217;s Sons hardcover:
&#8220;Tell me about Node, she suggested. &#8220;It doesn&#8217;t seem to be generating much in the way of industry gossip.&#8221;
&#8220;No?&#8221;
&#8220;No.&#8221;
He lowered his finger-steeple. &#8220;Anti-buzz,&#8221; he said. &#8220;Definition by absence.&#8221;
She waited to see if he&#8217;d indicate that he was joking. He didn&#8217;t. &#8220;That&#8217;s ridiculous&#8221;.
The smile [...]


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			<content:encoded><![CDATA[<p>From William Gibson&#8217;s<a href="http://www.williamgibsonbooks.com/books/spook.asp"> Spook Country</a>, p. 83 of the G.P. Putnam&#8217;s Sons hardcover:</p>
<blockquote><p>&#8220;Tell me about <I>Node</I>, she suggested. &#8220;It doesn&#8217;t seem to be generating much in the way of industry gossip.&#8221;<br />
&#8220;No?&#8221;<br />
&#8220;No.&#8221;<br />
He lowered his finger-steeple. &#8220;Anti-buzz,&#8221; he said. &#8220;Definition by absence.&#8221;<br />
She waited to see if he&#8217;d indicate that he was joking. He didn&#8217;t. &#8220;That&#8217;s ridiculous&#8221;.<br />
The smile unshuttered, gleamed, shuttered, and then their drinks arrived, in disposable plastic that protected the hotel against barefoot poolside litigations.</p></blockquote>


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		<item>
		<title>The most effective social medium</title>
		<link>http://steamcatapult.com/2011/12/23/the-most-effective-social-medium/</link>
		<comments>http://steamcatapult.com/2011/12/23/the-most-effective-social-medium/#comments</comments>
		<pubDate>Fri, 23 Dec 2011 14:04:36 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Business and Entrepreneurship]]></category>
		<category><![CDATA[Musings memories and observations]]></category>
		<category><![CDATA[hedging]]></category>
		<category><![CDATA[Portfolio Armor]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[The Skylark Diner]]></category>

		<guid isPermaLink="false">http://steamcatapult.com/?p=2797</guid>
		<description><![CDATA[In a post this fall (&#8220;New Features and Things to Come&#8221;), I mentioned a few projects that were in the works for Portfolio Armor:
Things to come
A quant on the Portfolio Armor team, a post doctoral fellow at Princeton  University, is conducting R&#38;D on the first two features below now. I  hope to have [...]


Related posts:<ol><li><a href='http://steamcatapult.com/2011/10/08/new-features-and-things-to-come/' rel='bookmark' title='Permanent Link: New features and things to come'>New features and things to come</a> <small>The email list widget over to the right, below the...</small></li>
<li><a href='http://steamcatapult.com/2011/09/23/hedging-update/' rel='bookmark' title='Permanent Link: Hedging Update'>Hedging Update</a> <small>Looking back at an optimal put hedge on GLD In...</small></li>
<li><a href='http://steamcatapult.com/2011/09/29/timing-of-options-sales/' rel='bookmark' title='Permanent Link: Optimized, dynamic timing of options sales'>Optimized, dynamic timing of options sales</a> <small>I had asked a quant on the Portfolio Armor team...</small></li>
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			<content:encoded><![CDATA[<div id="attachment_2798" class="wp-caption aligncenter" style="width: 510px"><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-Skylark.jpg"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-Skylark.jpg" alt="" title="A Skylark" width="500" height="375" class="size-full wp-image-2798" /></a><p class="wp-caption-text">A booth at the Skylark Diner</p></div>
<p>In a post this fall (&#8220;New Features and Things to Come&#8221;), I mentioned a few projects that were in the works for <a href="http://portfolioarmor.com/">Portfolio Armor</a>:</p>
<blockquote><p><strong>Things to come</strong></p>
<p>A quant on the Portfolio Armor team, a post doctoral fellow at Princeton  University, is conducting R&amp;D on the first two features below now. I  hope to have them added by the end of this quarter, and the third  feature sometime in the first quarter of next year.</p>
<ul>
<li> Optimal call options to hedge short positions.</li>
<li> Optimal collars to hedge long positions, while offsetting the cost of protective puts.</li>
<li> Dynamic, optimized when-to-sell alerts for call and put options.</li>
</ul>
<p>All of those features will be as easy to  use as the rest of Portfolio Armor, with all the calculations kept in  the background, as usual. But if you like math, and you want a sneak  peak at the thinking behind the third feature, <a href="../2011/09/29/timing-of-options-sales/">here</a>’s an excerpt from our Princeton quant’s e-mail about his epiphany about this.</p>
</blockquote>
<p>It turned out that our quant ran into a couple of conceptual stumbling blocks while conducting R&#038;D on the second one of those features, optimal collars. After exchanging a series of emails on it, I suggested we meet for lunch at the <a href="http://thehackensack.blogspot.com/2009/11/high-end-chef-adapts-to-new-economy.html">Skylark Diner</a>, which we did yesterday. Using some non-academic pragmatism, I helped him surmount the conceptual stumbling blocks. He left with a blueprint for how to tackle the problem sketched out over a few legal pad pages. </p>
<p>Meeting in person: still the most effective social medium. </p>


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<li><a href='http://steamcatapult.com/2011/09/23/hedging-update/' rel='bookmark' title='Permanent Link: Hedging Update'>Hedging Update</a> <small>Looking back at an optimal put hedge on GLD In...</small></li>
<li><a href='http://steamcatapult.com/2011/09/29/timing-of-options-sales/' rel='bookmark' title='Permanent Link: Optimized, dynamic timing of options sales'>Optimized, dynamic timing of options sales</a> <small>I had asked a quant on the Portfolio Armor team...</small></li>
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		<title>The Trouble with Tapjoy</title>
		<link>http://steamcatapult.com/2011/12/22/the-trouble-with-tapjoy/</link>
		<comments>http://steamcatapult.com/2011/12/22/the-trouble-with-tapjoy/#comments</comments>
		<pubDate>Fri, 23 Dec 2011 00:33:36 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Business and Entrepreneurship]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Musings memories and observations]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Portfolio Armor iOS App]]></category>
		<category><![CDATA[Tapjoy]]></category>

		<guid isPermaLink="false">http://steamcatapult.com/?p=2775</guid>
		<description><![CDATA[The Trouble with Tapjoy
Here&#8217;s the tl;dr version: if you have a paid app, and are thinking of using Tapjoy&#8217;s pay-per-install program to advertise it, don&#8217;t. You can get the same result more quickly by taking cash out of your wallet and setting it on fire. The two screen captures below offer an illustration of this. [...]


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<li><a href='http://steamcatapult.com/2011/04/29/portfolio-armor-ios-app-update/' rel='bookmark' title='Permanent Link: Portfolio Armor iOS app update'>Portfolio Armor iOS app update</a> <small>These two screen caps were taken from AppShopper.com earlier today....</small></li>
<li><a href='http://steamcatapult.com/2011/05/25/trying-to-prove-myself-wrong/' rel='bookmark' title='Permanent Link: Trying to prove myself wrong'>Trying to prove myself wrong</a> <small>In a recent post (&#8220;Lessons from Instapaper on app pricing&#8221;),...</small></li>
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			<content:encoded><![CDATA[<div id="attachment_2776" class="wp-caption aligncenter" style="width: 510px"><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-Tap-Joy.png"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-Tap-Joy.png" alt="" title="A Tap Joy" width="500" height="411" class="size-full wp-image-2776" /></a><p class="wp-caption-text"><strong>I blew $145 on useless Tapjoy ads and all I got was this lousy ecard</strong> </p></div>
<p><strong>The Trouble with Tapjoy</strong></p>
<p>Here&#8217;s the tl;dr version: if you have a paid app, and are thinking of using Tapjoy&#8217;s pay-per-install program to advertise it, don&#8217;t. You can get the same result more quickly by taking cash out of your wallet and setting it on fire. The two screen captures below offer an illustration of this. </p>
<p><strong>My Tapjoy sales report for December 10th</strong></p>
<p>This shows 10 paid downloads of the <a href="http://itunes.apple.com/us/app/portfolio-armor/id394951144?mt=8">Portfolio Armor iOS app</a>, for which Tapjoy charged me $145. That&#8217;s $14.50, or 50% of the sale price of the app, per paid download. If these had been legit sales, my cut would have been $57, or $5.70 per app: $28.99 &#8211; $14.50 &#8211; $8.70 (Apple&#8217;s 30% cut) = $5.70. </p>
<p><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-Tap-Joy1.png"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-Tap-Joy1.png" alt="" title="A Tap Joy" width="602" height="902" class="aligncenter size-full wp-image-2777" /></a></p>
<p><strong>My Apple iTunes ales report for December 10th.</strong> </p>
<p>Actually, this shows there was no sales report available for December 10th, because, according to Apple, there were no paid downloads of Portfolio Armor that day. So, instead of paying $145 to Tapjoy for $203 in revenues from Apple iTunes [70% of ($28.99 x 10) = $203], for a net gain of $57, I ended up paying $145 to Tapjoy for $0 revenues from Apple, for a net loss of $145. Note, too, that I capped the number of paid downloads at 10 on Tapjoy that day. Had I not done that, who knows how many illegal/phantom downloads Tapjoy would have charged me for. </p>
<p><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-iTunes.bmp"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-iTunes.bmp" alt="" title="A iTunes" class="aligncenter size-full wp-image-2778" /></a></p>
<p><strong>Tapjoy&#8217;s position on this</strong></p>
<p>This was the second time I tried advertising on Tapjoy. The first time, Tapjoy showed 14 paid downloads during a period where Apple iTunes showed 10; when I pointed out the discrepancy to them, Tapjoy agreed to refund me for the 4 illegitimate downloads as a one-time courtesy. They claimed the other 4 downloads were pirated ones (FWIW, my iOS developer doubts that the app has been pirated, and suggests there is another cause for this discrepancy). I figured a ~35% slippage rate might have been a fluke, so I tried one more time, and got the results you&#8217;ve seen above. </p>
<p>Before I advertised with Tapjoy, their rep told me that as long as I set my bid (Tapjoy&#8217;s cut, which it shares with the app owners in its network that hosted ads for my app) at their minimum level (50% of the sales price), my ROI would be positive (since that would leave 20% for me, after Apple&#8217;s 30% cut, and 20% of any positive number is positive). After I advertised with them the first time, they said that their model might not work for higher-priced apps such as Portfolio Armor. </p>
<p>When I pressed them on this, asking what price I should drop Portfolio Armor to so it wouldn&#8217;t lead to illegal or phantom downloads, they essentially conceded that their pay-per-install program isn&#8217;t viable for any paid app that generates all of its revenue through paid downloads. </p>
<p><strong>Update: </strong> A senior software engineer from Tapjoy saw this and responded, first via Twitter and then via email. I&#8217;ve asked his permission to share his email here. </p>
<p><strong>Second Update:</strong> Below is his email.</p>
<blockquote><p>Hi &#8211; this is [name redacted at Tapjoy's request] from Twitter. I&#8217;m a senior software engineer at Tapjoy, working on the advertising platform and the new Tapjoy.com. Developers do get the support emails, but because of the sheer volume that we get, we can only really look at specific ones pointed out by account managers. In this case, I actually do recall having a brief conversation with [the two Tapjoy employees I had spoken with] recently (outside of email) about an high-priced app getting fraudulent charges from Asian countries &#8211; it&#8217;s likely they were talking about Portfolio Armor.</p>
<p>As I&#8217;ve mentioned on Twitter, we have some simple checks built in to the SDKs that checks if an app is jailbroken. Fraud detection is definitely something we take seriously and strive to improve here at Tapjoy &#8211; we were the first PPI platform to have jailbreak checks implemented in SDKs. Traditionally these have been good enough to catch most of the fraudulent cases in the past, but we may need to dig a little further, as jailbreaking methods/technology keeps changing. In the case of your particular app, since you told us that there should have been 0 conversions, I&#8217;ve banned these devices while I look into this further.</p>
<p>Again, I apologize for your experience with Tapjoy.</p></blockquote>
<p><B>Third Update</B>: TapJoy refunded the $145 charge. </p>


<p>Related posts:<ol><li><a href='http://steamcatapult.com/2011/10/14/how-to-market-a-non-mobile-app-to-mobile-app-users/' rel='bookmark' title='Permanent Link: How to market a non-mobile app to mobile app users'>How to market a non-mobile app to mobile app users</a> <small>With a subscription web app, when someone subscribes, you have...</small></li>
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		<title>Camels in Manhattan</title>
		<link>http://steamcatapult.com/2011/12/15/camels-in-manhattan/</link>
		<comments>http://steamcatapult.com/2011/12/15/camels-in-manhattan/#comments</comments>
		<pubDate>Fri, 16 Dec 2011 01:17:07 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[Musings memories and observations]]></category>

		<guid isPermaLink="false">http://steamcatapult.com/?p=2763</guid>
		<description><![CDATA[Cheryl took this pic at 8:30am today. Presumably, they were there for the Radio City Christmas Spectacular. 



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			<content:encoded><![CDATA[<p>Cheryl took this pic at 8:30am today. Presumably, they were there for the <a href="http://www.radiocitychristmas.com/newyork/index.html">Radio City Christmas Spectacular</a>. </p>
<p><a href="http://steamcatapult.com/wp-content/uploads/2011/12/A-Camels.jpg"><img src="http://steamcatapult.com/wp-content/uploads/2011/12/A-Camels.jpg" alt="" title="A Camels" width="600" height="450" class="aligncenter size-full wp-image-2764" /></a></p>


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		<title>The surprising thing about the Steve Jobs veneration</title>
		<link>http://steamcatapult.com/2011/10/08/steve-jobs-and-apple/</link>
		<comments>http://steamcatapult.com/2011/10/08/steve-jobs-and-apple/#comments</comments>
		<pubDate>Sat, 08 Oct 2011 08:32:06 +0000</pubDate>
		<dc:creator>David Pinsen</dc:creator>
				<category><![CDATA[Business and Entrepreneurship]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Musings memories and observations]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Mectizan]]></category>
		<category><![CDATA[Merck]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Steve Jobs]]></category>

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		<description><![CDATA[The most surprising thing about the reactions to Steve Jobs&#8217;s passing has been the outpouring of love toward the memory of a man who didn&#8217;t do the sorts of things that rich men do when they want to be loved by strangers. Jobs has been treated as something of a secular saint by Apple fans, [...]


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			<content:encoded><![CDATA[<p>The most surprising thing about the reactions to Steve Jobs&#8217;s passing has been the outpouring of love toward the memory of a man who didn&#8217;t do the sorts of things that rich men do when they want to be loved by strangers. Jobs has been treated as something of a secular saint by Apple fans, but Jobs himself appears to have eschewed most of the usual obligations of secular sainthood (public charity, &#8220;corporate social responsibility&#8221;, etc.).</p>
<p>He declined the Buffett-Gates pledge to donate half of his wealth after his death, and <a href="http://www.huffingtonpost.com/2011/10/07/the-history-of-steve-jobs_n_998325.html">wasn&#8217;t known</a> as a philanthropist. Under his watch, Apple outsourced its manufacturing to China (as Andy Grove <a href="http://www.businessweek.com/print/magazine/content/10_28/b4186048358596.htm">noted</a> last year, for every Apple employee in America there are ten in its contract factories in China). He didn&#8217;t try to create inexpensive products for the poor &#8212; Apple products were always aimed at the high end. And stories about his management style describe him as a hard ass.</p>
<p>And yet, he and Apple are idolized by some as if all of that were the opposite. He was loved because he made products people loved. Had it been Bill Gates  instead who passed away this week would there have been spontaneous vigils at Best Buys or wherever Microsoft products are sold? Doubtful.</p>
<p>Bill and (former <a href="http://en.wikipedia.org/wiki/Microsoft_Bob">Microsoft Bob</a> impresario) Melinda  Gates  may have founded the largest charitable foundation in history, and paid for who-knows-how-many vaccines in Africa, but the world loves the man behind the iPod, not the <a href="http://en.wikipedia.org/wiki/Zune">Zune</a>.</p>
<p>That shouldn&#8217;t be a surprise, I suppose: Bono and Bob Geldoff might get praised for their charitable work in Africa, but how many praise Merck for <a href="http://thehackensack.blogspot.com/2009/05/built-to-last.html">giving away</a> Mectizan, the cure for African River Blindness? A Bing search for &#8220;Merck&#8221; + &#8220;Mectizan&#8221; just yielded me <a href="http://www.bing.com/search?q=merck+mectizan&amp;go=&amp;qs=n&amp;sk=&amp;sc=4-14&amp;form=QBRE">17,600</a> results; I got <a href="http://www.bing.com/search?q=merck+evil&amp;go=&amp;qs=n&amp;sk=&amp;sc=3-10&amp;form=QBRE">228,000</a> for &#8220;Merck&#8221; + &#8220;Evil&#8221;.</p>
<p>The lesson seems clear: make stuff people love enough to pay a premium for, over and over, and no one will care about the rest.</p>
<p>Still, as an outsider looking in &#8212; this post was typed on a Dell running XP (which I paid extra to downgrade to, because I didn&#8217;t trust the 1st version of Vista)<sup>1</sup>  &#8212; the most amazing thing about the Apple story is that the company maintained the devotion of its fans as it made its astonishing run over the last decade, from niche computer company to a $340 billion market cap, ubiquitous consumer tech giant. Offhand, I can&#8217;t think of another company in any industry that made the leap from David to Goliath and was loved even more as a Goliath.</p>
<p><sup>1</sup>Though I did just order my first Apple product yesterday, for business purposes: the iPhone 4s.</p>


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